About the Opportunity

P J Nicholls Ltd. are offering an opportunity to join the Aftersales Team as an Trainee Service Advisor providing front line support for the busy service department at our Tewkesbury Dealership.

Our hours of work are 08:00 – 17:30 Monday to Friday and 08:00 – 13:00 Saturday on a rota basis.

Your Role

• To answer the telephone in a polite and professional manner.
• To book customers’ vehicles in for Service, MOT, or repairs.
• Liaising with customers to advise them of requirements needed on their vehicle.
• Processing customer invoices and collecting payment.
• To support the Service Manager.
• To learn and be involved with parts ordering and stock control.
• To assist with vehicle cleaning and presentation.

You will be highly motivated, presentable and organised and bring a desire for achieving the very best levels of customer service that P.J. Nicholls Ltd. prides itself upon delivering. Attention to detail, diligence and adherence to an exceptional level of customer service are all key qualities that we are looking for.

Salary:

• Competitive salary, negotiable depending on experience.

It’s Your Career!

As part of our team we offer the following benefits :

• Training, training and training!
• 22 Days holiday allowance plus 8 public holidays - 30 days in total. Additional days are available for long service.
• Pension scheme.
• Staff discount on vehicle servicing, parts and MOT's.
• Staff discount on vehicle purchases – both new and used.
• Referral scheme.
• 3p per litre fuel discount for you and one other.
• 20% Spar/Nisa Store discount.

Why Choose P J Nicholls Ltd?

We are a family owned and run business established in 1984. We started in Pershore and have since expanded to sites in Tewkesbury, Evesham, Malvern and Ledbury. We are proud to represent the following global brands locally : Ford, KGM, Goodyear Dunlop, Gulf Oil, Spar and Nisa. The customer is at the heart of everything we do and our original strapline of, “The Name That Means Service” still rings true today with 1000s of customers’ vehicles being looked after every single month.

If you’d like to join a fantastic team, advance your career and feel proud of the work you will be doing then please email your application to Liz Barr - lbarr@pjnicholls.com.