Service Advisor - Tewkesbury Reference Number - 0123445567567
Closing Date 30/06/2023

About the Opportunity

P J Nicholls Ltd. are offering an opportunity to join the Aftersales Team as an Service Advisor providing front line support for the busy service department at our Tewkesbury Dealership.

Our hours of work are 08:00 – 17:30 Monday to Friday and 08:00 – 13:00 Saturday on a rota basis.

Your Role

  • To answer the telephone in a polite and professional manner.
  • To book customers’ vehicles in for Service, MOT, or repairs.
  • Liaising with customers to advise them of requirements needed on their vehicle.
  • Processing customer invoices and collecting payment.
  • To support the Service Manager.
  • To learn and be involved with parts ordering and stock control.
  • To assist with vehicle cleaning and presentation.

About You

You will be an enthusiastic and have a keen interest in the motor trade and a strong passion for giving excellent customer service.

You will need to demonstrate good communication skills, both written and oral, and have a minimum of 4 G.C.S.E grades 4-9.

It’s Your Career !

As part of our team we offer the following benefits :

  • Training, training and training !
    • All training is provided (and continuously so) to advance your career. This is with the manufacturers we represent, OE equipment and also includes the Electric Vehicle Programme all our workshops are undertaking.
  • 22 Days Holiday Allowance plus 8 public holidays - 30 Days in total.
    • Additional days are available for long service.
  • Pension Scheme.
  • Company vehicle schemes.
  • Staff discount on vehicle servicing.
  • Staff discount on vehicle purchases – both new and used.
  • Referral Scheme.
  • 3p per litre fuel discount for you and one other.
  • 10% Spar Store discount for you and one other.

Why Choose P.J. Nicholls Ltd. ?

We are a family owned and run business established in 1984. We started in Pershore and have since expanded to sites in Tewkesbury, Evesham, Malvern and Ledbury. We are proud to represent the following global brands locally : Ford, SsangYong, Goodyear Dunlop, Gulf Oil and Spar. The customer is at the heart of everything we do and our original strapline of, “The Name That Means Service” still rings true today with 1000s of customers’ vehicles being looked after every single month.

If you’d like to join a fantastic team, have a fantastic start to your career and feel proud of the work you will be doing then please complete the form opposite and hit “send application”. We’ll be in touch very shortly !

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