Lead Vehicle Technician - Tewkesbury

Looking for a Career Where Your Expertise is Truly Valued?

Are you a skilled Vehicle Technician looking for your next challenge? P J Nicholls, a respected family-owned business since 1984, is seeking a talented Lead Vehicle Technician to join our professional team in Tewkesbury. We are Ford Authorised Passenger Car and Transit Repairers, a HiQ Tyres and Autocentre, and work on all types and makes of vehicles, including Electric Vehicles.

Work with the latest diagnostic equipment for all makes of vehicles in a modern, well-equipped workshop where your expertise is valued and your career can thrive.

What You'll Do

To be responsible for overseeing the workshop, managing workflow, and ensuring the highest standards of quality and performance from the workshop team. The role requires a proactive and motivational leader who can also contribute as a productive technician, and workshop efficiency.

Workshop Management: Oversee and help control the daily loading of the workshop, ensuring that job information is accessible at least 48 hours in advance. Allocate jobs to technicians throughout the day, optimising workflow, productivity and efficiency.

Quality Control: Conduct continual oversight and checking of the team’s performance and work quality to ensure it meets ours and manufacturer high standards.

Team Leadership: Drive the workshop’s workload, motivate the team to achieve their best, and mentor apprentices and new team members.

Technical Expertise: Act as a senior technical resource, providing troubleshooting support at our various sites as required by the business. Remain a productive technician and efficient technician; leading by example.

Maximise workshop opportunities: Actively identity and create upsell opportunities, both personally and within the team, to increase margin and contribute to positive customer outcomes.

Collaboration: Actively contribute to managers meetings and attend regular meetings with the service manager to discuss workshop performance.

What We're Looking For

Essential Requirements:

NVQ Level 3 in Vehicle Maintenance & Repair (or equivalent)

Clean UK driving licence (required)

Proven experience as a Vehicle Technician

Strong diagnostic and problem-solving skills

Ability to work independently and as part of a team

Professional attitude with attention to detail

Ideal Candidate:

Ford experience (preferred but not essential)

Electrical/hybrid vehicle knowledge

Commitment to quality workmanship and customer satisfaction

Excellent Compensation & Benefits

Competitive Package:

30 days total holiday (22 days + 8 public holidays) additional days for long service

Company pension scheme

Great Perks:

Substantial staff discounts on vehicle servicing and parts

Staff pricing on new and used vehicle purchases

Employee referral bonus

3p per litre fuel discount

20% discount at Nisa stores

Ongoing training including manufacturer courses

Working Environment

Modern Workshop:

Latest diagnostic equipment and tools

Clean, well-organised workspace

Supportive team environment

Working Hours:

Monday to Friday: 8:30 AM - 5:30 PM

Alternate Saturdays: 8:00 AM - 12:30 PM

Ready to Apply?

Join a team where your technical skills are appreciated, your development is supported, and your work makes a real difference to our customers' safety and satisfaction.