Service advisor was terrible. Also when I booked my car in I asked for loan car, which I was told was fine and sorted and then doubled check this when I went in to change my battery in my key fob and asked again if the loan car was booked and was told yes. But when I turned up to bring my car in for its service no loan car was booked. I was given a loan car in the end. I am not very happy about this and i wouldn't mind it was same person I saw last time i came in!!!